ONE-ON-ONE MENTORSHIP AGREEMENT

Agreement for One-on-One Mentorship Services

Effective Date: The date on which Client submits the application form and renders the first payment (the “Effective Date”).

Parties: Malaurie Hotier, in her capacity as owner of Malaurie Hotier LLC, hello@malaurie.com (“Mentor”; Malaurie Hotier LLC is the “Company”), and the person whose name, email address, and electronic signature appear on the application form submitted with this Agreement (“Client”).

1. INTRODUCTION

This is an Agreement between Malaurie Hotier (“Mentor”), in her capacity as owner of Malaurie Hotier LLC (“Company”), and you, the Client, for one-on-one mentorship services. This Agreement has been reached after an offer and acceptance was made to Client, and in exchange for adequate consideration.

Company is a United States company that provides psychic, mediumship, and spiritual teaching services. Company offers a one-on-one mentorship program to individual clients (the “Program”). Client’s place in the Program is confirmed only when Client’s first payment has been received.

The Program exists to form a mentorship relationship between Mentor and Client. The ultimate goal is to support Client’s development as a practitioner, including Client’s readings, Client’s work with Client’s own clients, and Client’s confidence and methods of practice. This will be done through interactions between Mentor and Client throughout the Term of this Agreement.

Company hereby agrees to provide Client with the Program in exchange for payment and performance of Client’s Responsibilities (hereinafter defined). Client agrees to make all payments and abide by all policies and procedures as a condition to this Agreement.

By checking the agreement boxes on the application form, entering an electronic signature, clicking the submit or payment button, entering payment information, or otherwise rendering payment (either in full or partial) for the Program, Client agrees to be provided with the Program by Company, acknowledges all policies and procedures contained within this document, and is executing a legally binding agreement with Company, subject to the following terms and conditions:

2. TERM

This Agreement is effective as of the Effective Date. The term of the Program shall be twelve (12) weeks (the “Term”), beginning on the date on which Client’s first Session takes place (the “Start Date”) and ending eighty-four (84) days after the Start Date (the “End Date”). By way of example only, a Start Date of December 10, 2026 results in an End Date of March 4, 2027. Wherever this Agreement, the application form, or Company’s website refers to a “three-month” commitment, that reference means the twelve (12) week Term defined in this Section.

Client shall schedule the first Session within seven (7) days of the Effective Date, for the first available date that suits Client. If Client has not scheduled the first Session within those seven (7) days, Company will contact Client to set the Start Date. Company will confirm the Start Date and the End Date to Client in writing by email once the first Session has been scheduled. If the first Session is rescheduled in accordance with Section 6, the Start Date and the End Date shall move accordingly, and Company will confirm the new dates to Client in writing.

The Program shall end on the End Date, regardless of whether Client has completed all Sessions included in Client’s Plan.

3. DISCLAIMER + MENTORSHIP DEFINITION

Mentor is not a therapist, medical professional, lawyer, accountant, public relations specialist, employee, manager, psychiatrist, psychologist, state licensed mental healthcare provider, doctor, counselor, social media manager, business consultant, financial analyst, or other agent of Client or of Client’s business. Client understands that mentorship is working one-on-one with Mentor to help Client think through and analyze questions arising in Client’s practice and to assist Client with finding Client’s own direction. Mentor may offer her opinion regarding decisions, but it is the responsibility of Client to make the final decision and choose the best option for Client.

The mentorship services in this Program are specific and limited in nature, pursuant to Section 4 of this Agreement (the “Mentorship Services”). Mentorship Services do not include: 1) a psychic or mediumship reading for Client, whether during a Session or in any message; 2) therapy sessions in the form of psychotherapy, psychoanalysis, or behavioral therapy, or counseling of any kind; 3) medical, legal, or financial advice; 4) procuring business or potential clients for Client; 5) performing any business management services for Client, such as accounting, operations, research, or development; 6) publicity, public relations and/or social media marketing services; 7) introduction to Mentor’s professional network and business relationships. A reading is a separate service offered by Company under its own terms.

Client hereby acknowledges that mentorship is a subjective service and that Company’s methods to provide this service may change in terms of style and/or technique. Company and/or Mentor may use personal judgment to provide the Program to Client, even if these methods do not follow strict adherence to Client’s suggestions.

The Program includes no guarantees as to Client’s results simply by participating in the Program. Client hereby acknowledges that Client is solely responsible for the amount and type of results that Client generates by implementing techniques and suggestions provided by Mentor. The Program includes no guarantees that departed loved ones will come through during any reading, whether a reading Client receives or a reading Client gives to another person. Client also agrees that Client is solely responsible for any personal, professional, or business decision Client makes and for the services Client provides to Client’s own clients, and indemnifies Company and Mentor from any liability regarding said decisions and services.

4. SCOPE OF SERVICES AND MENTOR’S RESPONSIBILITIES

Mentor promises to offer Mentorship Services (as defined in Section 3) as part of the Program. Client selects one (1) of the following two (2) plans on the application form (the “Plan”). The Plan selected determines the Mentorship Services Client receives and the Fee Client pays for the Term:

A. Once a Month Plan. Three (3) 50-minute mentorship calls to be held via Zoom (each a “Session”) during the Term, recommended at approximately one (1) Session every four (4) weeks; and support between Sessions via WhatsApp (voice note or text) and email from the Start Date until the End Date, with responses provided every Friday.

B. Twice a Month Plan. Six (6) 50-minute Sessions to be held via Zoom during the Term, recommended at approximately one (1) Session every two (2) weeks; and support between Sessions via WhatsApp (voice note or text) and email from the Start Date until the End Date, with responses provided within twenty-four (24) hours.

Support between Sessions is for mentorship questions only and does not include readings. Mentor promises to manage the process of each Session, although the content of each Session will vary and is dependent on Client’s goals.

Mentor will use the following techniques to assist Client:

Questioning and listening techniques;
Answering Client’s questions about Client’s practice;
Sharing knowledge drawn from Mentor’s own practice and teaching;
Providing accountability, guidance, challenge, support, and encouragement.

5. CLIENT’S RESPONSIBILITIES

Company’s Program has been developed for educational purposes only. Company has established its proprietary Program in order to educate and inspire Client in Client’s development as a practitioner. However, Client hereby acknowledges that Company does not guarantee Client’s goals, whatever the goals may be, will be reached by completing and implementing the advice and techniques in the Program. Client accepts and agrees that Client is 100% responsible for Client’s results from the Program. Client acknowledges that, as with any endeavor and investment, there is an inherent risk associated. As such, Client agrees there is no guarantee that Client will attain Client’s goals by simply completing the Program.

Nevertheless, Client acknowledges that Client can optimize Client’s potential results from the Program by adhering to the following (“Client’s Responsibilities”):

Scheduling the first Session within seven (7) days of the Effective Date;
Scheduling all Sessions so that they take place within the Term, and attending each Session at the scheduled date, on time;
Thoughtful and meaningful participation in all Sessions with Mentor;
Utilization of Mentor’s feedback via WhatsApp and email;
Committing to the Program;
Immediately rescheduling any Session if necessary, in accordance with Section 6, and adhering to the rescheduled time and date;
Making all payments when due;
Taking 100% responsibility for Client’s results, 100% of the time.

6. SCHEDULING, RESCHEDULING, CANCELLATION, AND NO-SHOWS

A. Scheduling. Client schedules each Session through the scheduling link provided by Company. Company recommends that Client schedule all Sessions included in Client’s Plan at the time Client schedules the first Session.

B. Rescheduling. Company has a strict rescheduling policy to respect the time and limited resources of all parties. All rescheduling requests must be made via the rescheduling link in Client’s confirmation email no later than 24 hours prior to the scheduled Session. Failure to comply with this policy shall result in forfeiture of that Session with no money back: the Session shall count as one of the Sessions included in Client’s Plan, and no replacement Session will be offered.

C. Cancellation. Cancellation of a Session by Client must be done no later than 24 hours prior to the Session. A Session cancelled by Client less than 24 hours prior to the scheduled Session time is forfeited with no money back.

D. No-Shows. If Client does not show for a Session, for any reason, the Session is forfeited, and it is the strict policy of Company to offer no refunds and no replacement Session.

E. Sessions Within the Term. All Sessions must take place on or before the End Date. Any Session not held on or before the End Date is forfeited, does not carry over beyond the Term, and is not refundable.

F. Rescheduling by Mentor. If Mentor needs to reschedule or cancel a Session, Mentor will notify Client as soon as reasonably possible and offer an alternative time. A Session rescheduled or cancelled by Mentor is not forfeited and does not count against the Sessions included in Client’s Plan.

7. REFUND POLICY

Client has until the day of the first scheduled Session, and in every case before the first Session takes place, to request a complete refund of all payments made under this Agreement. All refund requests must be made in writing by email to hello@malaurie.com. After the first Session takes place, there are no refunds and Client remains responsible for all payments due under this Agreement. For the purposes of this Section, a first Session forfeited under Section 6 is treated as having taken place.

Dissatisfaction or disapproval with Mentor’s or Company’s methods is not a valid reason for a refund or an excuse not to make remaining payments due and owed under this Agreement. All other refunds are subject to the sole discretion of Malaurie Hotier LLC.

8. PAYMENT & FEES

A. Fee. The fee for the Mentorship Services and Program (the “Fee”) must be paid as follows, according to the Plan selected by Client:

Once a Month Plan: three (3) payments of six hundred ninety-nine and 00/100 Dollars ($699.00 USD), totaling $2,097.00 USD;
Twice a Month Plan: three (3) payments of nine hundred ninety-nine and 00/100 Dollars ($999.00 USD), totaling $2,997.00 USD;
The first payment is due immediately upon submission of the application form and execution of this Agreement. No Mentorship Services shall commence under any circumstances until the first payment is rendered by Client;
The second payment is due one (1) month after the Effective Date, and the third and final payment is due two (2) months after the Effective Date, each on the same day of the month as the first payment;
Payments are made by recurring billing through PayPal and are due according to this schedule from the Effective Date, regardless of the Start Date.

B. Full Fee Owed. Upon execution of this Agreement, and subject only to Section 7 (Refund Policy), Client agrees to pay to Company the full Fee for the Plan selected. Once the first Session takes place, all three (3) payments are due and owed, regardless of whether Client uses every Session or all of the support included in Client’s Plan.

C. Authorization. Client authorizes Company to charge the PayPal account or payment method used at checkout to complete all three (3) payments pursuant to the payment plan, without further approval from Client for each payment. After the third payment, no further payment will be charged unless Client and Company agree in writing to continue under Section 9.

D. Late and Failed Payments. Company understands that, from time to time, there are issues with payment. All payments must be received by Company within five (5) days of the due date for that installment. If a payment is not received within five (5) days of its due date, Company may suspend Sessions and support until the payment is received, and any period of suspension shall not extend the Term. Any payment not received within thirty (30) days of its due date will result in Client’s breach of this Agreement and may result in termination of Mentorship Services under Section 10.

E. Disputes and Collection. Client agrees to contact Company at hello@malaurie.com to resolve any concern about a payment before initiating any chargeback or payment dispute. Company reserves the right to collect any and all monies owed by Client to Company for the Program, by any means necessary within the parameters of the law. Client shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees.

9. CONTINUATION AFTER THE TERM

Neither party is obligated to continue beyond the End Date. Before the End Date, Client and Company may agree in writing to continue for a further twelve (12) week term, on the same Plan or on the other Plan, in which case the terms of this Agreement shall apply to the further term. If the parties do not so agree, the Program ends on the End Date and no further payment will be charged.

10. TERMINATION

Company is committed to providing quality service to all clients. However, from time to time, situations arise that require Company to terminate the Agreement before the Term ends. As such, Company reserves the right to terminate the Agreement “for cause” at any time during the Agreement, which includes, but is not limited to, the following causes: 1) Client fails to follow Program guidelines; 2) Client is abusive toward or harasses Mentor or other members of Company; 3) Client refuses to pay or does not pay within the schedule outlined in Section 8 above; 4) Client proves to be difficult to work with and/or does not attend the scheduled Sessions; 5) for any other legitimate business purposes in the best interest of Company. If any of the foregoing causes trigger Company to terminate the Agreement, Client is still liable to pay the entire cost of the Agreement.

Client dissatisfaction with Company’s and/or Mentor’s subjective teaching style, independent judgment, methods, or other techniques are not valid reasons for termination of this Agreement or request of any monies returned to Client. Even if Client does not complete all portions of the Program, Client is nevertheless responsible for all payments due and owed under this Agreement by making the first payment of the Program at checkout and executing this Agreement, subject only to Section 7 (Refund Policy).

11. CONFIDENTIALITY, INTELLECTUAL PROPERTY, LIMITED LICENSE

Confidential Information. Company takes pride in its proprietary information included in the Program. As such, Client agrees and acknowledges all Confidential Information shared through this Program and by Mentor is confidential, proprietary, and belongs exclusively to Company. “Confidential Information” includes, but is not limited to:

Any systems, sequences, processes or steps shared with Client;
Any information disclosed in association with this Agreement;
Any trade secrets in connection with the Program or Company’s business practices;
Any information about Company’s other clients or students that Client learns through the Program.

Client agrees not to disclose any of Company’s and/or Mentor’s Confidential Information.

Company also takes seriously its responsibility to protect Client’s personal information and privacy. As such, consider this a mutual non-disclosure agreement. Company agrees not to disclose any of Client’s personal information, including information Client shares about Client’s own clients, to third parties without prior written consent, except where disclosure is required by law or is necessary to prevent serious harm to a person, and except as provided below under “Use of Program Material.”

However, from time to time, Company may use general statements about Client’s success as social proof and part of its marketing strategy. By executing this Agreement, Client agrees to Company sharing Client’s general wins as a testimonial on Company’s website, social media accounts, and other marketing platforms, without Client’s name or identifying details. Except as provided below under “Use of Program Material,” Company will not use Client’s name, likeness, words, or story without Client’s prior written consent. Company may also ask Client to provide testimonials about Company, Mentor, and the Program, via video, audio or written testimonials. Use of Program Material. Client acknowledges that Malaurie Hotier is an author and teacher who writes and teaches about her work. Notwithstanding anything to the contrary in this Section 11, Client hereby grants to Company and to Malaurie Hotier a perpetual, worldwide, royalty-free right and license to use, adapt, and publish accounts of Client’s Sessions and of Client’s work with Mentor, including material drawn from Mentor’s notes, from messages exchanged during the Program, and from any recording of a Session (“Program Material”), in books, articles, newsletters, courses, talks, and other written, audio, or audiovisual works, in any format or medium now known or later developed (the “Works”). Before any Program Material is published, Company shall change Client’s name and shall alter or omit identifying details of Client, of Client’s own clients, and of any other person discussed, so that none of them is reasonably identifiable to third parties. Company shall not use Client’s real name, image, likeness, or voice in any Work without Client’s separate prior written consent. Client shall not be entitled to any compensation, credit, review, or approval in connection with any Work, and all right, title, and interest in and to the Works belong exclusively to Company and its licensees. Client may withdraw the permission granted in this paragraph at any time by written notice to hello@malaurie.com; upon receipt of such notice, Company shall not include Client’s Program Material in any Work that has not yet been submitted for publication, and withdrawal shall not affect any Work already published or submitted for publication. Client releases Company, Malaurie Hotier, and their publishers and licensees from any and all claims arising out of the use of Program Material in accordance with this paragraph, including, without limitation, claims for invasion of privacy, right of publicity, and breach of confidentiality.

Both parties will keep Confidential Information in the strictest confidence and shall implement the best effort to protect Confidential Information from disclosure, misuse, misappropriation, loss, and theft.

Recording. Client shall not record any Session, in audio or video, without Mentor’s prior written consent. If Mentor records a Session, Mentor will inform Client beforehand.

Intellectual Property. This Program contains information that is the intellectual property belonging to Company and to third parties that license some intellectual property to Company. Examples of intellectual property found within the Program include, but are not limited to: trademarks, service marks, logos, business name, text, written copy, teachings, exercises, notes, recordings, videos, audio files, and all of Company’s paid products (collectively referred to as “Intellectual Property”). Client shall not copy, publish, transmit, transfer, sell, create derivative works from, reproduce, or in any way exploit any of the Intellectual Property owned by Company and the third parties described within this Section in either whole or part without prior written consent.

Limited License. Company grants Client a limited, personal, non-exclusive, non-transferable, single-user license authorizing Client to use the Program materials for Client’s own learning and Client’s individual purposes only. Client may not share, sell, re-use, reproduce, repurpose or otherwise distribute Company’s Intellectual Property without prior written consent from Company.

Client is also a practitioner in a similar industry. Client must not misappropriate any of Company’s Intellectual Property and proprietary information in the following manner:

Teaching Client’s own clients or students any of the information, methods, solutions, or formulae owned by Company and passing it off as Client’s own;
Copying any of Company’s Program material for any use outside the limited license granted in this Section;
Copying, publishing, transmitting, transferring, selling, creating derivative works from, reproducing, or in any way exploiting any of the Intellectual Property owned by Company in either whole or part without prior written consent.

Nothing in this Agreement transfers to Company any right in Client’s own work, Client’s client relationships, or Client’s business.

12. INDEMNIFICATION / LIMITATION OF LIABILITY

Mentor provides guidance as part of the Program. Client hereby acknowledges that neither Mentor nor Company is liable for any injuries or damages of any kind that may arise from the use or misuse of the Program or from Client’s personal decisions based off of Client’s participation in the Program, including but not limited to: a decision to leave a job, leave a relationship, change living environment, a decision to invest in an opportunity, a decision to start a business, any of Client’s business decisions, any of Client’s financial decisions, and any services Client provides to Client’s own clients. Client hereby agrees to indemnify and hold harmless both Mentor and Company of any claims that may arise related to or after participation in the Program.

To the fullest extent permitted by law, the total liability of Company and Mentor arising out of or relating to this Agreement shall not exceed the total amount paid by Client to Company under this Agreement.

13. MISCELLANEOUS

A. Amendments. Company reserves the right to amend this Agreement from time to time. Any amendments must be agreed in writing and executed by both parties.

B. Headings & Severability. Headings are included for convenience purposes only and shall not affect the construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favorable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.

C. Entire Agreement. This Agreement reflects the entire agreement between Client and Company related to the Program and the Mentorship Services discussed herein. This Agreement trumps any other existing negotiations, communications or agreements between the parties, whether written, oral, or electronic, and is the full extent of the Agreement between the parties.

E. Governing Law. Company is located in the United States and is subject to the applicable laws governing the United States. The governing law for this Agreement is the laws of the State of California, United States.

F. Arbitration. Before commencing arbitration, the parties shall attempt in good faith to resolve the dispute directly, and Client may contact Company at hello@malaurie.com for that purpose. Any disputes arising under this Agreement that are not so resolved shall be resolved through a binding arbitration.

G. Execution. This Agreement may be signed in counterparts. Electronic signatures shall be deemed valid. Client’s checking of the agreement boxes, entry of an electronic signature on the application form, and rendering of the first payment constitute Client’s signature to and execution of this Agreement. Company’s acceptance of Client’s application and first payment constitutes Company’s execution of this Agreement.

H. Survival. Sections 7, 8, 10, 11, 12 and 13 survive the end or termination of this Agreement.

TERMS ACCEPTED AND AGREED TO BY:

Malaurie Hotier LLC. By: Malaurie Hotier, Owner.

Client. By: the electronic signature entered on the application form, on the Effective Date.

By checking the agreement boxes and signing on the application form, Client confirms that Client has read this Agreement, understands it, and agrees to it in full. Questions about any part of this Agreement may be sent to hello@malaurie.com before signing.