1:1 CLIENT TERM SHEET


1. OVERVIEW

This is an Agreement between Malaurie Hotier, (“Psychic”) in her capacity as owner of Malaurie Hotier LLC (“Company”) and you, the Client, for 1:1 Guidance Session (“Services”).

All sales are final for this service. By clicking “Buy Now,” “Complete Order,” or any other phrase on the purchase button, or by agreeing to the terms and conditions via checkbox, entering your credit card information, or otherwise rendering payment (either in-full or partial) for the product for which these terms appear ("Product," “Service,” “Course,” and/or “Program”), you (“Client” and/or “Customer”) agree to be provided with products, programs, or services by Malaurie Hotier ("Owner") or “Malaurie Hotier LLC ” (“Company”), and you are executing a legally binding agreement with the Company, subject to the following terms and conditions: 

2. DISCLAIMERS

The Psychic is not a therapist, medical professional, lawyer, accountant, public relations specialist, employee, manager, psychiatrist, psychologist, social media manager, business consultant or other agent of Client. 

This Session includes no guarantees as to Client’s results simply by participating in the Session. Customer acknowledges that, as with any endeavor and investment, there is an inherent risk associated. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from the use or misuse of the Session. Client agrees to indemnify and hold Company harmless for any claims that may arise related to participation in this Session.

This Session includes no guarantees that departed loved ones will be connected to during a reading.

 

3. SCOPE OF SERVICES

This Session includes the following Services:

  • One (1) 50-minute call to be held via Zoom


4. CANCELLATION, RESCHEDULING, AND NO SHOWS

  1. Company has a strict rescheduling policy to respect the time and limited resources of all parties. All rescheduling requests must be made via the rescheduling link in your confirmation email no later than 24 hours prior to the scheduled session. Failure to comply with this policy may result in forfeiture of the Session with no money back.

  2. Cancellation of Session must be done no later than 24 hours prior to Session. Due to the nature of the Company software, if a Session is canceled prior to 24 hours of scheduled Session time and a refund is desired Client must email hello@malaurie.com to request a refund be issued. Failure to comply with this policy may result in forfeiture of the Session with no money back. 

  3. If Client does not show for Session, for any reason, it is the strict policy of the Company to offer no refunds. 

5. PAYMENT

  1. Upon execution of this Agreement, Client agrees to pay to the Company the full purchase amount for the Session, regardless of what payment option Client selects at checkout. 

  2. If Client selects a payment plan option, Client authorizes Company to charge the card or account used at checkout to complete all payments pursuant to the payment plan. 

  3. Company reserves the right to collect any and all monies owed by Client to Company for the Session, by any means necessary within the parameters of the law. The Client shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees. 

6. REFUNDS

Due to the personal and educational nature of this Session, there are no refunds permitted under any circumstance. Dissatisfaction or disapproval with Psychic or Company’s methods is not a valid reason for a refund or excuse to make remaining payments due & owed under this Agreement. 

7. CONFIDENTIALITY

Client agrees to keep Company’s proprietary information confidential. “Confidential Information” includes, but is not limited to:

· Any systems, sequences, processes or steps shared with Client;

· Any information disclosed in association with this Agreement;

· Any trade secrets in connection with the Program or Company’s business practices.

Company promises to value your personal and business information and keep such information confidential. However, by purchasing the Session, Client hereby agrees to Company sharing Client’s general wins as a testimonial on Company’s website, social media accounts, and other marketing platforms. 


8. INTELLECTUAL PROPERTY

This Session contains information that is the intellectual property belonging to Company and to third-parties that license some intellectual property to Company. Company provides Client with a non-exclusive, non-transferrable single-user license authorizing Client to use the materials for their individual purposes only. Client may not share, sell, re-use, reproduce, repurpose or otherwise distribute Company’s intellectual property without prior written consent from Company.

9. MISCELLANEOUS

  1. Entire Agreement - This Agreement reflects the entire agreement between the Client and Company related to the Session and Services discussed herein. 

  2. Choice of law - The governing law for this Agreement is the State of California, United States.

  3. Arbitration - Any disputes arising under this Agreement shall first be resolved through a binding arbitration. 

  4. All Rights Reserved - All rights not expressly granted in this Agreement are reserved by us. 

  5. Term - The Term of this Agreement shall be effective from the date of execution until Services are rendered. 

  6. Termination - Client dissatisfaction with Company and/or Coach’s subjective teaching style, independent judgment, methods, or other techniques are not valid reasons for termination of this Agreement or request of any monies returned to Client. Even if Client does not complete all portions of the Program, Client is nevertheless responsible for all payments due and owed under this Agreement by making the first payment of the Program at checkout and executing this Agreement.